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Worldwide Shipping: We ship to the UK, USA, all EU countries & EEC countries, and more. If your country is not available, contact us and we’ll do our best to deliver to your door.
Customs: International orders may incur customs duties (intra EU orders excluded) which are not included in the shipping costs. Rise Art will make every attempt to minimise customs charges in accordance with international shipping regulations. Learn more here.
Returns: It’s OK if you change your mind. All artwork orders - framed and unframed - can be returned within 14 days for free. For further details, take a look here.
Secure Payments: We don't ever store any financial information on our servers. We are PCI compliant and work with one of the UKs largest banks to process your order. We are also GoDaddy Verified & Secure. All sensitive customer information is encrypted using secure socket layer technology (SSL). For further information on how we protect our customers' information, see our Privacy Policy.
A: We understand that sometimes, for one reason or another, your artwork might not quite work as you’d hoped. With our free 14 day returns, sending an artwork back is simple and hassle free. Get the full details on returns here.
A: Our curators work to provide you with access to unique and high quality original artworks from artists on the rise. Find out more about how we curate here.
A: We work with a team of highly skilled craftspeople to create beautiful, bespoke frames for your artwork. These are made with quality and the conservation of your artwork as our top priority. Learn more about our framing service here.
A: If you’re buying an artwork that is coming from a different country to your delivery country, there may be an additional customs fee to pay which won’t be included in your shipping costs.
Learn more about customs here, or contact us at advisors@riseart.com. Our experienced team will be able to give you more information specific to your order and location.
A: Own Art financing allows you to spread the cost of your order over 10 monthly interest-free payments. This is currently only available to UK residents.
Get in touch with the team at advisors@riseart.com, letting us know what you’d like to buy and that you’d like to pay with Own Art. We can then set up your application from there.
Artwork physical size measured as height by width by depth. Artwork purchased with a frame will usually be 5cm (2.5in) longer in each dimension.
